In the T&M model, the customer agrees to pay the contractor based on the time spent on the project and the cost of materials used. This model is often used when the scope of the project is not well-defined or is subject to change. It provides flexibility for both the customer and the contractor, as the customer can adjust the scope of the project as needed, and the contractor is compensated for any additional time or materials required. However, this model does not always work in a managed services environment.

April, 2024

Multisourcing is a strategy that involves outsourcing different services to multiple vendors. However, around 85% of organizations face significant challenges such as ineffective communication and lack of cross-supplier collaboration while executing multisourcing service integration (MSI) services. Service providers take this narrative forward by implementing a comprehensive set of MSI capabilities such as effective risk mitigation strategies, centralized governance, and consistent service level agreements. Additionally, service providers also leverage generative AI for MSI services to streamline workflows, offer data-driven insights, and accelerate process execution.

April, 2024

Enterprise resource planning (ERP) systems are complex and powerful software solutions that integrate and automate various business processes across an organization. They can provide significant benefits in terms of efficiency, productivity, data quality, and customer satisfaction. However, implementing an ERP system is not a simple task. It requires a substantial investment of time, money, and resources, and it involves a major change in the way the organization operates. Therefore, it is crucial to plan and manage the ERP implementation project carefully and strategically, to avoid common pitfalls and risks, and to ensure the desired outcomes are achieved.

April, 2024