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![Cover for Q4 2023 and CY2023 - Business Process Services – Provider Trends CQ4 2023 and CY 2023]( "Business Process Services – Provider Trends CQ4 2023 and CY 2023")
Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
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![Slide1 3 3 - Maximizing Value in Multisourcing Environments with Streamlined Governance]( "Maximizing Value in Multisourcing Environments with Streamlined Governance")
Maximizing Value in Multisourcing Environments with Streamlined Governance
Multisourcing is a strategy that involves outsourcing different services to multiple vendors. However, around 85% of organizations face significant challenges such as ineffective communication and lack of cross-supplier collaboration while executing multisourcing service integration (MSI) services. Service providers take this narrative forward by implementing a comprehensive set of MSI capabilities such as effective risk mitigation strategies, centralized governance, and consistent service level agreements. Additionally, service providers also leverage generative AI for MSI services to streamline workflows, offer data-driven insights, and accelerate process execution.
April, 2024
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![RB Product Image for website - Multisourcing Service Integration 2023–2024 Market Insights™]( "Multisourcing Service Integration 2023–2024 Market Insights™")
Multisourcing Service Integration 2023–2024 Market Insights™
The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
April, 2024
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![RVBadges PrimaryImages - Multisourcing Service Integration 2023–2024 RadarView™]( "Multisourcing Service Integration 2023–2024 RadarView™")
Multisourcing Service Integration 2023–2024 RadarView™
The Multisourcing Service Integration 2023–2024 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 66-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
April, 2024
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![RB Product Healthcare Industry - Optimizing Cost Savings in the Healthcare Industry through Nearshore Outsourcing: A Case Study]( "Optimizing Cost Savings in the Healthcare Industry through Nearshore Outsourcing: A Case Study")
Optimizing Cost Savings in the Healthcare Industry through Nearshore Outsourcing: A Case Study
The healthcare industry is facing increasing pressure to reduce costs and improve efficiency, while maintaining high standards of quality and patient satisfaction. One of the ways that healthcare organizations can achieve these goals is by outsourcing some of their non-core functions to external vendors, such as IT, billing, customer service, data entry, and transcription. However, traditional offshore outsourcing models often pose challenges in terms of communication, cultural differences, time zones, and regulatory compliance. In this case study, we present how a leading healthcare provider in the United States leveraged nearshore outsourcing to optimize its cost savings and operational performance.
April, 2024
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![How to Set Up a Transformation Office for a Successful ERP Implementation - How to Set Up a Transformation Office for a Successful ERP Implementation]( "How to Set Up a Transformation Office for a Successful ERP Implementation")
How to Set Up a Transformation Office for a Successful ERP Implementation
Enterprise resource planning (ERP) systems are complex and powerful software solutions that integrate and automate various business processes across an organization. They can provide significant benefits in terms of efficiency, productivity, data quality, and customer satisfaction. However, implementing an ERP system is not a simple task. It requires a substantial investment of time, money, and resources, and it involves a major change in the way the organization operates. Therefore, it is crucial to plan and manage the ERP implementation project carefully and strategically, to avoid common pitfalls and risks, and to ensure the desired outcomes are achieved.
April, 2024
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![Current Fair Market Values april 2024 - Current Fair Market Values April 2024]( "Current Fair Market Values April 2024")
Current Fair Market Values April 2024
The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
April, 2024
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![The Digital Quest cover - The Digital Quest: How UK Businesses Can Triumph Over the Digital Skills Shortage]( "The Digital Quest: How UK Businesses Can Triumph Over the Digital Skills Shortage")
The Digital Quest: How UK Businesses Can Triumph Over the Digital Skills Shortage
The UK is facing a critical digital skills shortage that is impeding its growth ambitions and its desire to establish itself as a global innovation hub. The scarcity of skilled professionals, particularly in AI, cybersecurity, and data analysis, is hindering innovation, curbing productivity, and adversely affecting businesses of all sizes.
April, 2024
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![NASSCOM India Cover Template Product Image - Digital Enterprise 5.0: Digital Readiness in the Era of AI]( "Digital Enterprise 5.0: Digital Readiness in the Era of AI")
Digital Enterprise 5.0: Digital Readiness in the Era of AI
The Digital Enterprise 5.0: Digital Readiness in the Era of AI report explores the evolving digital transformation landscape for end-user enterprises. It covers numerous aspects, such as digital enterprise shifts, sectoral digital maturity, digital technology spending, generative AI strategy, digital talent approach, outsourcing decisions, and business strategy. The report offers insights into how enterprises are focusing on competition differentiation rather than cost management while increasing digital spending. It provides valuable findings for enterprises of varying sizes across sectors and geographies, enabling them to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
April, 2024
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![woocommerce placeholder 300x200 - Market Insights on Strategy Consulting and Big Four: An Analysis of Trends, Revenue, Growth, and Partnerships]( "Market Insights on Strategy Consulting and Big Four: An Analysis of Trends, Revenue, Growth, and Partnerships")
Market Insights on Strategy Consulting and Big Four: An Analysis of Trends, Revenue, Growth, and Partnerships
This report traces the key business trends among the Big Four and Strategy Consulting firms during the pre-pandemic and post-pandemic periods (FY 2018 to FY 2023) to understand the revenue, head count, and business segment growth within these firms. It also looks at the changing ratios, such as revenue per employee, revenue per partner, and key leadership changes in different sectors. The report also explores in detail the strategic partnerships of different firms by geography, partnerships across different business service lines (ITO, BPO, and Digital), and key technologies in the past 12-18 months to evaluate how these firms are making attempts to focus on growth in the current times. Finally, the report highlights some key developments on the technology front by looking at the progress made in the generative AI (Gen AI) space by some of these organizations to improve their business capabilities and expedite overall growth.
April, 2024
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![RB Product Big 4 - Strategy Consulting and Big Four Partnerships: Mapping strategic alliances and collaborations across industries and regions]( "Strategy Consulting and Big Four Partnerships: Mapping strategic alliances and collaborations across industries and regions")
Strategy Consulting and Big Four Partnerships: Mapping strategic alliances and collaborations across industries and regions
The Strategy Consulting and Big Four Partnerships report presents an overview of the strategic partnerships done by the Big Four firms and strategy consulting companies as they make a bigger push in the Tech and tech Enabled Services. It reflects their efforts to expand their capabilities, reach new markets, and deliver value to their clients in the digital era. Generative AI is a prominent area of focus for these firms as they seek to leverage its potential to automate tasks, enhance creativity, and generate insights across multiple domains and industries.
April, 2024
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![Market insights Product Image IOT - Internet of Things Services 2024 Market Insights™]( "Internet of Things Services 2024 Market Insights™")
Internet of Things Services 2024 Market Insights™
The Internet of Things Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any IoT projects. The report also highlights key IoT challenges that enterprises face today.
April, 2024
